How it works
One property, from the appraisal to photo day
What your owner sees, what your trades get, what happens when somebody goes quiet and where the money goes. The whole of it, in the order it happens.
What you tell a owner
It is about the photos.
Everything is judged on how it looks in the photos and at the first open. That is what buyers see before they see anything else.
Small money, big return.
A few hundred on the garden can move the price by thousands. The jobs are cheap. The difference is not.
I will handle it.
Your owner does not have to think about any of it. They photograph what you listed, they approve what comes back, and the rest is handled.
What your owner sees
A link from you opens their prep plan, and it is the same link for the whole campaign.
- An email and a text land the day you create the campaign. Your name, your agency and your mobile, with one link in them.
- The link opens their prep plan. There is nothing to download and nothing to set up. If they lose it, the next message carries it again.
- The page leads with what still needs them, and the jobs with no photo yet sit at the top of it.
- They photograph each one on their phone. The camera opens straight from the page, and a photo is all a trade needs to price most jobs.
- They add anything you did not list. A kind of work, a short name and a photo. It goes to the trades in your book, never to a business they picked.
- Prices come back one at a time, each with the amount inc GST, the earliest day and the trade's own words. Approve, ask a question or skip with a reason.
- Approving books the job. The time, the price and the device are recorded, and they get a receipt saying who will invoice them.
- They get a reminder the day before, the trade's photo when the work is done, then the invoice, which they pay direct.
Further down the same page. The small job and the big one, both waiting on a tap.
Your owner never signs in.
The link is the credential. It is theirs alone, it opens one campaign and nothing else, and it works on the phone they read their texts on. Nobody has to remember a password to approve a garden tidy.
Sample data, no account, and nothing on it you can accidentally send.
What a tradie gets, and how they reply
The same request they would get from you now, with everything they need to price it in the one message.
- A message naming you and your agency, the property, the job and the photos your owner took. Trades are emailed today, with texting arriving shortly.
- They reply with a price in plain words, for example “$450 Thursday arvo”, or they tap the link and fill in a short form.
- A plain reply is read back to them to check. They reply Y to confirm, or they just correct it.
- Their price goes to your owner. Nothing is booked until your owner approves it, and the trade hears either way.
- Once it is booked they get the day, the address, the access notes and the name to make the invoice out to.
- They send a photo when the work is done, then their invoice, which we pass to your owner.
- Access notes only ever reach a trade you have approved or marked preferred.
- A trade who quoted and did not win is told, and is never shown your owner's name.
- They get their own link for moving a day, so a reschedule does not need a phone call to you.
- Nothing to download and nothing to sign up for, and every message says how to stop them.
When somebody does not reply
Most of this job is waiting on people, so waiting is the part that is handled. Nothing sits silently and nothing is chased forever.
- A trade who has not answered in a day gets one nudge. At two days the next trade in your book is asked at the same time, so the job is not stuck behind one person. At five days that request is closed off as no reply.
- If your book has nobody left for that job, it becomes one card in your inbox asking you to add a trade, and your owner is told you are finding someone.
- An owner sitting on a price for two days gets a nudge on email and text. At three days you get a card, and every other message to that owner is held until you say to carry on. Nobody is nagged by a machine while you are having a conversation with them.
- A job with no photo and no scope is never sent to a trade at all. Your owner is reminded at one day and again at three, and at five days you get a card with an ask for a price anyway button on it.
- Any job still not booked inside a week of photo day is raised for you once, whatever else is happening to it.
It all ends up in one short list.
Needs you is the whole of what KerbReady asks of you. When it is empty the quote requests, the nudges and the approvals are still running. A 7am digest says what moved yesterday and what is still waiting.
When something goes wrong
Every one of these ends in a decision you make from one card. None of them ends in a message going out in your name that you have not seen.
- A trade wants another day. Before photo day the booking moves and both sides are told. On or after photo day it comes to you, the trade is told it may not fit and the next trade is asked for a price at the same time. You keep the new date or release the trade.
- Your owner wants another day. The trade is asked, your owner is told it is in hand and the same photo day rule applies when the new date lands.
- Nobody turned up. The trade is asked for a new day, your owner gets an apology and you choose between rebooking the same trade and asking the next one. It counts against that trade on a score nobody outside your agency ever sees.
- The invoice does not match the quote. Anything more than five percent or fifty dollars over is held rather than passed on. The trade is asked what changed and their answer is on the card, where you forward it as it is or wait.
- Your owner calls off a booked job. The trade is released politely and the job is closed with the reason on it. Inside twenty four hours you also get a card suggesting you ring the trade yourself, because that one is worth a voice.
- Photo day moves. Jobs not yet booked take the new date. Every booking now on or after it is raised for you to keep or move earlier, and nobody else is messaged until you decide.
- A reply nobody can make sense of. You see the raw words, a box to answer in and a form to turn it into a quote yourself.
How the money works
Your owner pays each trade directly, on that trade's own invoice, on that trade's own terms.
KerbReady never holds it, never splits it and never takes a cut of it. There is no account with your money sitting in it and nothing to reconcile at the end of a campaign.
- A booked trade is told in as many words who to invoice: your owner's full name, with the property address as the reference. It also says your agency arranged the work and is not the payer, which is what keeps the invoice off your desk.
- Your owner's email address is never given to a trade. Their mobile is, labelled for the day, because that is how a trade gets in.
- A trade who quoted and did not win is never shown a name to invoice at all.
- The approval receipt tells your owner the invoice is coming and who it will come from, so nothing arrives as a surprise.
- Trades pay us nothing. No commission, no referral fee and no listing fee, so who you use stays your decision alone.
What it costs
- One property being prepared for sale, however many jobs it has and however many trades it takes.
- Your first campaign is free, so you can watch one run end to end before you pay anything.
- Nothing monthly, nothing per job, nothing per message and nothing per seat.
- A numbered tax invoice from us for every paid campaign, with the property address on it.
Most agents put it on the owner's marketing schedule at cost, beside photography, styling, floorplans and copywriting. Never mark it up.
Early agents run free
KerbReady is opened to a small number of agents at a time, and the early ones run free while it beds in. After that it is $99 a campaign.